Privacy Policy

Last Updated: 07/11/2025

JBW Construction Services Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

1. Who We Are

JBW Construction Services Ltd

📍 28 Littlemoore Crescent, Chesterfield, S42 8QJ

📞 07891 214075

📧 [email protected]

We are a Derbyshire-based building and renovation company serving Chesterfield, Matlock, and surrounding areas.

For the purposes of data protection law, we are the Data Controller responsible for the personal information we process.

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name

Email address

Phone number

Address (if provided for a quotation or site visit)

Project details or property information

Any other information you choose to provide via contact forms, calls, or emails

Automatically collected information

When you use our website, we may automatically collect:

IP address

Browser type and version

Device type and operating system

Pages visited and duration of visit (via cookies or analytics tools)

This helps us improve website performance and user experience.

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotations

Schedule appointments or site visits

Deliver our construction and renovation services

Manage customer relationships and project updates

Send service-related communications (e.g., booking confirmations, progress updates)

Send marketing messages where consent has been given

Improve our website, services, and customer experience

4. Marketing Communications and Text Messaging

When you provide your phone number or email address, you may receive communications from us related to:

Your enquiry or quotation

Project updates

Company news, offers, or promotions

By providing your phone number, you consent to receive marketing text messages from JBW Construction Services Ltd.

These messages may include special offers, updates, or service reminders.

📩 You can opt out at any time by:

Replying “STOP” to any marketing text message

Emailing [email protected]

Calling 07891 214075 to request removal

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

5. Legal Basis for Processing

We rely on the following lawful bases to process your data under the UK GDPR:

Contractual necessity: To provide quotes and perform our building services.

Consent: For sending marketing messages or promotional communications.

Legitimate interest: To maintain customer relationships and improve our services.

Legal obligation: To comply with tax, insurance, or regulatory requirements.

6. Data Storage and Security

Your personal information is stored securely on protected systems and is only accessible to authorised personnel.

We implement technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Examples include:

Secure servers and encrypted connections (SSL/HTTPS)

Password-protected files and systems

Staff confidentiality and data protection training

We retain your data only as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations (typically up to 7 years for project and invoicing records).

7. Sharing Your Information

We may share your data only when necessary to:

Deliver our services (e.g., subcontractors or suppliers involved in your project)

Comply with legal or insurance obligations

Process payments (via secure payment platforms or accounting systems)

All third parties we engage are required to maintain strict data protection and confidentiality standards.

8. Cookies and Website Analytics

Our website may use cookies and tracking technologies to enhance functionality and analyse traffic.

Cookies help us understand how visitors use our site so we can improve content and performance.

You can manage or disable cookies through your browser settings.

For more details, see our Cookie Policy

(available on request or via our website).

9. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal data (where legally permitted)

Object to processing for marketing purposes

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please contact us at:

📧 [email protected]

📞 07891 214075

10. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content or privacy practices of those sites.

We encourage you to read the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The latest version will always be available on our website, with the “Last Updated” date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

JBW Construction Services Ltd

📞 07891 214075

📧 [email protected]

🏠 28 Littlemoore Crescent, Chesterfield, S42 8QJ